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Schools upto date information for parents and carers

Dear Parents 

New guidance was announced by the Government at 5pm on Monday 16th March 2020. 

In response to this, we must ask parents to keep your child at home if they, or any member of the household, has symptoms like those caused by Covid19.

The most common symptoms are recent onset of:

  • new continuous cough and/or
  • high temperature

Please note, new guidance for schools is that if your child displays symptoms in school, they should be sent home. From tomorrow, we will call you if this happens.

Once at home, the self-isolation period has been extended to 14 days, including for anyone who lives with someone who has a cough or a temperature. There is more detailed advice at this site for those families that are self-isolating for 14 days.   We are working very closely with leaders at Waltham Forest Borough Council to try to keep our schools open for as long as possible and during this time we will continue to support the Chingford community in the best way we can. 

Jane Benton, Executive Headteacher, Chingford Academies Trust

Sean Reed, Vice Principal SCFS



Action plan recap

The action plan sets out a four-phased approach in response to coronavirus – Contain, Delay, Mitigate, and Research, based on the latest scientific evidence.

The current emphasis is on the Contain and Research phases, however planning for Delay and Mitigation is already in train.

As part of the Contain phase, we have been providing advice to educational settings in England. We also launched a DfE helpline to manage the flow of increasing queries, from providers parents and young people.

How to wash your hands properly

Wash your hands more often for 20 seconds with soap and hot water.
Watch this short NHS film for guidance:


Teach young children how to wash their hands with the NHS handwashing song:


Public Health England recommends that in addition to handwashing before eating, and after coughing and sneezing, everyone should also wash hands after using toilets and travelling on public transport.

Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)

Please note, we are currently experiencing high volumes of calls and apologise for any wait that you may experience. Your call will join a queue and we will answer as soon as possible.

If you work in a school, please have your unique reference number (URN or UKPRN) available when calling the helpline.

Where to find the latest information

Updates on COVID-19:


Guidance for educational settings:


Guidance for social or community care and residential settings:


Travel advice for those travelling and living overseas:


Educational resources:



Latest Department for Education information:



Please keep your GIAS contacts up to date

If you work in a school, please take this opportunity to review your contact information in Get Information About Schools (GIAS).

To update your record, please go to the GIAS home page, “Sign in” using your “DfE Sign-in” credentials and select GIAS from your available services here: